Much of your business depends on the skills and capabilities of your employees. Your role as the employer is to enable their success and provide them with tools and guidance toward growth. A lot of this comes down to your employee training efforts, including using high-quality and effective training materials. From company policies to quick courses on maintaining cloud security, employee training materials can encompass so much information. Still, these will only do your business any good if the people are receptive to the materials. Follow these tips on developing better employee training materials the next time you need to write a new workplace manual, presentation, or online course, or when you’re updating handbooks too.
Define the Objective or Audience
Before you compile all the information and write out your employee training materials, it’s best to define the objective of the course. That is, instead of naming the overall outcomes of your training materials, you should lay out what they will have learned after completing a review. At this stage, it helps to identify who the intended audience of the materials will be. You will include varying levels of explanation and discussion depending on whether the intended audience is a new hire or an employee of 10 years.
Consider the Delivery Methods
Employee training materials come in many different forms, not just a handbook nowadays. There are videos, interactive courses, slide decks, webinars, and in-person training events, in addition to written materials. Preparation of these materials or scripts will vary with the delivery method. However, it’s usually best to break up the material into non-intimidating chunks of information.
Directions to Further Resources
In reality, your training materials may not be able to cover every aspect of the topic at hand, and that’s okay. You’ll try to be thorough and address the most pressing issues and information. The next best thing to do is provide helpful instructions on where your learners could find further information or resources. You could provide copies of literature, links to websites, or contact information to team members or managers who can answer more specific questions.
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